As of 3/18/20 We are following Penn's lead in this and we are not currently taking in repairs or warranty reels during the Covid-19 crisis.
We will resume taking in reels later in the year once the government relaxes the current restrictions and its safer to be handling items.
We are not setting a date to resume as it would be too subject to change due to the rapid changes of the rate/spread of infection and how the government is coordinating measures.
Please, do not request for an exception as we are absolutely not accepting any reels for the foreseeable future.
Thank you for your understanding in this matter.
Have a good day and be well!