If your line guide is not working it could be jammed in a dent or cut in the worm's groove, which is supposed to be smooth. Things to look at in the worm assembly:
- Pawl - check the teeth for raggedness/excessive wear. You only need to order the pawl cover if you cannot seperate them. The cover screw is a separate peice.
- Worm Assembly - check the grooves for nicks/dents where the pawl could get stuck, check the gear to make sure it still has sharp clean teeth. This is one or two pieces depending on the reel - check the schematic for part numbers.
- Idler gear #64 on the schematic - white plastic gear, check to make sure it still has sharp clean teeth
Other Line Guide Problems:
- Line guide - if your line guide is popping out of the groove, it could be bent out of shape. Try adjusting it.